Veterinary Front Desk & Client Care Specialist

Western-Veterinary-Partners-1; Elk Grove (CA); On-site; USD 51,577,000 - 57,308,000; Full time

Benefits offered by this job

Health package

Life insurance and disability

Employee Assistance Program (EAP)

401k with company match

Paid time off

Job summary

Abel Pet Clinic in Elk Grove, CA seeks an outgoing Client Service Representative to greet clients, manage appointments, and handle multi-line phones with professionalism. You will create a welcoming, organized front-desk experience and support the team in daily patient flow.

Responsibilities include processing transactions, relaying service information, and coordinating calendars. The role rewards a friendly, detail-oriented, team-focused candidate in a fast-paced veterinary setting.

Qualifications

• Previous veterinary receptionist or healthcare front-desk experience preferred
• Ability to manage multi-phone line system and assist in-person clients
• Experience with veterinary practice management software
• Strong verbal and written communication
• Organized with good time management
• Experience scheduling appointments and coordinating calendars
• Ability to process payments and maintain financial records
• Collaborative team player and calm under pressure

Responsibilities

• Greet clients and provide a welcoming front-desk experience
• Manage appointments and daily patient flow
• Handle multi-line phone system and in-person interactions
• Process transactions and maintain records
• Provide information about services and coordinate calendars

Skills

Multi-line phone handling

Practice management software

Verbal communication

Written communication

Organization

Calendar scheduling

Payments processing

Team player

Calm under pressure

Job description

Abel Pet Clinic in Elk Grove, CA seeks an outgoing Client Service Representative to greet clients, manage appointments, and handle multi-line phones with professionalism. You will create a welcoming, organized front-desk experience and support the team in daily patient flow.

Responsibilities include processing transactions, relaying service information, and coordinating calendars. The role rewards a friendly, detail-oriented, team-focused candidate in a fast-paced veterinary setting.