Pet Hospital Front Desk & Client Care Pro

Abel Pet Clinic Inc.; Elk Grove (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health package: Medical, dental, and视觉

Life insurance and disability

Employee Assistance Program (EAP)

401k with company match

Paid time off

Job summary

Abel Pet Clinic is seeking an outgoing Client Service Representative to serve as the welcoming face of our Elk Grove hospital. In this fast-paced role, you will greet clients, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services.

Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.

Qualifications

• Previous veterinary receptionist or healthcare-related front-desk experience preferred
• Proficiency in managing a multi-phone line system while assisting in-person clients
• Experience with veterinary practice management software
• Exceptional verbal and written communication skills
• Strong organizational and time management skills
• Ability to schedule appointments and coordinate calendars

Responsibilities

• Greet clients and manage daily patient flow
• Answer phones and assist in-person clients
• Process transactions and maintain financial records
• Support veterinary team with information about services

Skills

Multi-line phone handling

Appointment scheduling

Communication skills

Organizational skills

Team collaboration

Customer service

Education

Tools

Veterinary practice management software

Job description

Abel Pet Clinic is seeking an outgoing Client Service Representative to serve as the welcoming face of our Elk Grove hospital. In this fast-paced role, you will greet clients, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services.

Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.