Veterinary Front Desk & Client Care Coordinator

Western Veterinary Partners; Kentucky; On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Health package: Medical, dental, and视觉

Life insurance and disability

Employee Assistance Program (EAP)

401k with company match

Paid time off

Personal pet discount

Uniform allowance

Job summary

Legacy Animal Hospital is seeking a friendly Client Service Representative to be the welcoming face of our hospital. You will manage appointments, assist clients in-person, handle multi-line phones, and process transactions while providing essential information about our services.

Ideal candidates are organized, detail-oriented, and thrive in a team environment. This full-time role offers a comprehensive benefits package and a 4/10 schedule with hours on Monday, Wednesday, Thursday, and Friday.

Qualifications

• Previous veterinary receptionist or healthcare-front-desk experience preferred.
• Ability to manage a multi-line phone system while assisting in-person clients.
• Exceptional verbal and written communication skills.
• Strong organizational and time management skills.

Responsibilities

• Serve as the welcoming face of Legacy Animal Hospital and create exceptional client experiences.
• Manage appointments and daily patient flow to maintain smooth operations.
• Answer multi-line phones and assist clients in-person.
• Process transactions and support clients with information about our services.

Skills

Front-desk experience

Multiline phone handling

Customer service

Strong communication

Detail-oriented

Team collaboration

Tools

Veterinary practice management software

Job description

Legacy Animal Hospital is seeking a friendly Client Service Representative to be the welcoming face of our hospital. You will manage appointments, assist clients in-person, handle multi-line phones, and process transactions while providing essential information about our services.

Ideal candidates are organized, detail-oriented, and thrive in a team environment. This full-time role offers a comprehensive benefits package and a 4/10 schedule with hours on Monday, Wednesday, Thursday, and Friday.