Veterinary Front Desk & Care Coordinator

PetVet Care Centers; Santa Rosa (CA); On-site; USD 26,270 - 29,053; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid parental leave

401(k) with discretionary contribution

Team member pet discounts

Emotional well-being support

CE stipends and career development resources

Grant Circle — a relief fund for team members

Job summary

PetVet Care Centers in Santa Rosa, California, is looking for a Veterinary Receptionist (Care Coordinator) to support their Montecito Veterinary Center. The position involves excellent customer service in a veterinary setting, ensuring safety and well-being for both pets and their owners.

The ideal candidate requires some veterinary reception experience and will provide administrative support, manage lobby flow, and assist with medical emergencies. The company offers various benefits, including medical insurance and 401(k) contributions.

Qualifications

• Applicants must be 18 years of age or older.
• Some veterinary reception experience required.

Responsibilities

• Provide excellent customer service in-person, over the phone, and during high-stress situations.
• Manage lobby flow, address concerns, calm distressed owners, and schedule appointments.
• Handle basic medical emergencies for pets and owners, ensuring safety and well-being.

Skills

Customer service in high-stress situations

Veterinary reception experience

Fast-paced reception experience

Job description

PetVet Care Centers in Santa Rosa, California, is looking for a Veterinary Receptionist (Care Coordinator) to support their Montecito Veterinary Center. The position involves excellent customer service in a veterinary setting, ensuring safety and well-being for both pets and their owners.

The ideal candidate requires some veterinary reception experience and will provide administrative support, manage lobby flow, and assist with medical emergencies. The company offers various benefits, including medical insurance and 401(k) contributions.