Client Care Coordinator - Veterinary Front Desk

MONTECITO VETERINARY CENTER; Santa Rosa (CA); On-site; USD 2,627,000 - 2,905,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Parental leave

401(k) plan

Pet discounts

Wellbeing support

CE stipends

Relief fund

Local hospital culture

Job summary

Montecito Veterinary Center in Santa Rosa, California is seeking a Veterinary Receptionist (Care Coordinator) to join a fast-paced hospital environment. This role focuses on delivering outstanding client service, managing scheduling, and supporting the care team.

You’ll handle front desk tasks, assist with basic client inquiries, and use our practice management software. The team emphasizes compassionate care and excellent patient services.

Qualifications

• Must be 18 years or older.
• Some veterinary reception experience required.
• Reception experience in fast-paced environments with high call volume is a plus.

Responsibilities

• Provides excellent customer service in-person, over the phone, and in stressful situations.
• Manages lobby flow, schedules appointments, and addresses client concerns.
• Assists with medication pickups and inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.

Job description

Montecito Veterinary Center in Santa Rosa, California is seeking a Veterinary Receptionist (Care Coordinator) to join a fast-paced hospital environment. This role focuses on delivering outstanding client service, managing scheduling, and supporting the care team.

You’ll handle front desk tasks, assist with basic client inquiries, and use our practice management software. The team emphasizes compassionate care and excellent patient services.