Veterinary Care Coordinator | Front Desk & Client Care

PetVet Care Centers; Monterey Park (CA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Parental leave

Pet discounts

Wellbeing support

CE stipends

Career development

Relief fund

Job summary

PetVet Care Centers in Monterey Park, California is seeking a Veterinary Receptionist (Care Coordinator) to join our team. The role focuses on delivering exceptional front-desk service, coordinating client communications, and supporting hospital operations to ensure a positive client and pet experience.

The position emphasizes administrative tasks, client education, and teamwork within a busy AAHA-accredited hospital environment. Local benefits and development opportunities are offered.

Qualifications

• 18 years of age or older required.
• High school diploma or GED required, or equivalent education/experience.
• 1 year receptionist experience.

Responsibilities

• Provides excellent in-person and phone customer service in high-stress situations.
• Manages lobby flow, schedules appointments, and addresses client concerns.
• Assists with basic medical emergencies for pets and owners, ensuring safety.
• Assists with medication pickups and inquiries, and provides information about services.
• Inputs and manages data in practice management software including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day financial duties.

Skills

Cornerstone

Vet knowledge

Spanish

Education

High School Diploma

Job description

PetVet Care Centers in Monterey Park, California is seeking a Veterinary Receptionist (Care Coordinator) to join our team. The role focuses on delivering exceptional front-desk service, coordinating client communications, and supporting hospital operations to ensure a positive client and pet experience.

The position emphasizes administrative tasks, client education, and teamwork within a busy AAHA-accredited hospital environment. Local benefits and development opportunities are offered.