Care Coordinator & Front Desk Vet Receptionist

Petvet-Care-Centers; Monterey Park (CA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with discretionary contribution

Team Member Pet Discounts

CE stipends and career development

Job summary

PetVet Care Centers' Veterinary Healthcare Center in Monterey Park, CA is seeking a full-time Veterinary Receptionist (Care Coordinator). The role focuses on delivering exceptional client service, handling scheduling, billing, and basic medical emergencies support while supporting a team of veterinarians and staff.

The position emphasizes a culture of care, benefits include medical/dental/vision, 401(k), and team discounts, with a schedule that covers evenings and weekends as listed.

Qualifications

• 18 years or older.
• High school diploma or GED or equivalent.
• 1 year receptionist experience.

Responsibilities

• Provides excellent customer service in-person, over the phone, and in stressful situations.
• Manages lobby flow, schedules appointments, and addresses concerns from clients.
• Assists with medication pickups and provides information about services and products.
• Inputs data in the practice management software, including billing and accounts.

Skills

Customer service

Spanish speaking

Cash handling

Education

High school diploma or GED

Tools

Cornerstone

Job description

PetVet Care Centers' Veterinary Healthcare Center in Monterey Park, CA is seeking a full-time Veterinary Receptionist (Care Coordinator). The role focuses on delivering exceptional client service, handling scheduling, billing, and basic medical emergencies support while supporting a team of veterinarians and staff.

The position emphasizes a culture of care, benefits include medical/dental/vision, 401(k), and team discounts, with a schedule that covers evenings and weekends as listed.