Veterinary Front Desk Care Coordinator

PetVet Care Centers; Cumming (GA); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Parental leave

401(k) plan

Pet discounts

Wellbeing resources

CE stipends

Relief fund

National support

Job summary

Animal Medical Center of Cumming, part of PetVet Care Centers, is seeking a Veterinary Receptionist/Care Coordinator in Cumming, GA. You will perform administrative and customer service tasks to support a high-performing hospital that emphasizes compassionate pet care.

The role aligns with titles like Veterinary Receptionist or Client Care Specialist. Join a dedicated team offering medical services, boarding, and a supportive work culture in a full-service practice.

Qualifications

• Applicants must be 18 years of age or older to be considered.
• Must be able to multi-task.
• Verbal and written communication.
• Listening and comprehension.
• Telephone skills.
• Basic computer skills.
• Must love animals!
• Preferred: Customer service experience.
• Preferred: veterinary field experience.

Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Skills

18+ years old

Multi-tasking

Verbal communication

Written communication

Listening

Telephone skills

Basic computer skills

Love animals

Customer service experience

Veterinary field experience

Job description

Animal Medical Center of Cumming, part of PetVet Care Centers, is seeking a Veterinary Receptionist/Care Coordinator in Cumming, GA. You will perform administrative and customer service tasks to support a high-performing hospital that emphasizes compassionate pet care.

The role aligns with titles like Veterinary Receptionist or Client Care Specialist. Join a dedicated team offering medical services, boarding, and a supportive work culture in a full-service practice.