Veterinary Care Coordinator (Front Desk)

Petvet-Care-Centers; Cumming (GA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Parental Leave

401(k) contribution

Pet discounts

Calm app & EAP

Job summary

Crestview Animal Hospital & Emergency in Cumming, GA is looking for a Full-Time Veterinary Receptionist (Care Coordinator) to join our team. You will provide front-desk support, schedule appointments, handle client inquiries, and assist with routine care coordination for pets and families.

We offer comprehensive benefits, a collaborative culture, and opportunities for development within a large national network of Local hospitals.

Qualifications

• Applicants must be 18 years of age or older to be considered for this position
• Relevant veterinary experience

Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Skills

Customer service

Veterinary experience

Job description

Crestview Animal Hospital & Emergency in Cumming, GA is looking for a Full-Time Veterinary Receptionist (Care Coordinator) to join our team. You will provide front-desk support, schedule appointments, handle client inquiries, and assist with routine care coordination for pets and families.

We offer comprehensive benefits, a collaborative culture, and opportunities for development within a large national network of Local hospitals.