Full-Time Care Coordinator — Veterinary Receptionist

PetVet Care Centers; Cumming (GA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid Parental Leave

401(k) with discretionary contribution

Team Member Discounts

Calm app and 24/7 EAP access

CE stipends and career development

Job summary

Crestview Animal Hospital in Cumming, Georgia, part of PetVet Care Centers, is seeking a Full-Time Care Coordinator to join our team. This role focuses on administrative and customer service tasks, delivering valuable support to the hospital and ensuring a smooth client flow.

We offer a comprehensive benefits package and opportunities for growth within a multi-doctor, 24/7 practice focused on superior care and exceptional service for pets and their families.

Qualifications

• Applicants must be 18 years of age or older to be considered for this position.
• Relevant veterinary experience

Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Skills

Veterinary experience

Job description

Crestview Animal Hospital in Cumming, Georgia, part of PetVet Care Centers, is seeking a Full-Time Care Coordinator to join our team. This role focuses on administrative and customer service tasks, delivering valuable support to the hospital and ensuring a smooth client flow.

We offer a comprehensive benefits package and opportunities for growth within a multi-doctor, 24/7 practice focused on superior care and exceptional service for pets and their families.