Veterinary Client Services Specialist I/II

University of Florida; Gainesville (FL); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

The University of Florida Small Animal Hospital Client Services is recruiting for Client Service Representatives supporting our specialty services. We are looking for excellent communicators who thrive in a busy environment and serve as a point of contact for clients, referring veterinarians, and hospital staff.

These full-time CARE positions involve facilitating client visits, directing communications during visits, handling scheduling issues, and working as a liaison to ensure smooth visits.

Qualifications

• High school diploma or equivalent; CSR I requires 1 year relevant experience.
• CSR II requires 3 years relevant experience.

Responsibilities

• Facilitate client visits and direct communications during visits.
• Act as liaison between clients and hospital staff to ensure smooth visits.
• Handle scheduling issues, empathize with distressed clients, and problem solve.

Skills

Excellent communication

Empathy

Public relations

Team player

Organized

Active listening

Education

High school diploma or equivalent

Job description

The University of Florida Small Animal Hospital Client Services is recruiting for Client Service Representatives supporting our specialty services. We are looking for excellent communicators who thrive in a busy environment and serve as a point of contact for clients, referring veterinarians, and hospital staff.

These full-time CARE positions involve facilitating client visits, directing communications during visits, handling scheduling issues, and working as a liaison to ensure smooth visits.