Veterinary Client Services Specialist

NVA General Practice; Young Harris (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading veterinary practice seeks a Client Services Representative to provide exceptional customer service and facilitate client processes. This entry-level full-time role will involve greeting clients, scheduling appointments, managing invoicing, and supporting the hospital team in maintaining a smooth workflow. Ideal candidates will have a high school diploma, preferably with some client service experience, and demonstrate strong communication skills.

Qualifications

• High school diploma or GED required; bachelor's degree preferred.
• Prior client service experience preferred but not required.
• Excellent oral and written communication skills.

Responsibilities

• Responsible for greeting clients and completing the check-in and check-out process.
• Schedules clients for treatment and manages their appointments.
• Invoicing clients and collects fees following hospital policies.

Skills

Communications Skills

Client Service Excellence

Organizational Skills

Basic Veterinary Medical Knowledge

Education

High school diploma or GED required

Bachelor’s degree preferred

Tools

Microsoft Office

Practice Management Software

Job description

A leading veterinary practice seeks a Client Services Representative to provide exceptional customer service and facilitate client processes. This entry-level full-time role will involve greeting clients, scheduling appointments, managing invoicing, and supporting the hospital team in maintaining a smooth workflow. Ideal candidates will have a high school diploma, preferably with some client service experience, and demonstrate strong communication skills.