Veterinary Client Services I & II — Growth & Benefits

UF ECE Ambassadors; Gainesville (FL); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

UF Small Animal Hospital Client Services is recruiting Client Service Representatives to support our specialty services. We are looking for excellent communicators who thrive in a busy environment with many opportunities to problem solve, communicate, and support efficiency on a daily basis.

These positions are integral members of the patient care team and act as a point person for communication with clients, referring veterinarians, and other areas of the hospital.

Qualifications

• High school diploma or equivalent and one year relevant experience for CSR I.
• High school diploma or equivalent and three years relevant experience for CSR II.

Responsibilities

• Facilitate client visits and direct communications during visits.
• Act as liaison between clients and staff to ensure smooth visits.
• Empathize with distressed clients and problem-solve to reduce delays.
• Maintain strong public relation and organizational skills and project a professional image.

Skills

Excellent communication

Empathy

Public relations

Interpersonal skills

Team player

Education

High school diploma or equivalent

College coursework or vocational training substitute

Job description

UF Small Animal Hospital Client Services is recruiting Client Service Representatives to support our specialty services. We are looking for excellent communicators who thrive in a busy environment with many opportunities to problem solve, communicate, and support efficiency on a daily basis.

These positions are integral members of the patient care team and act as a point person for communication with clients, referring veterinarians, and other areas of the hospital.