Veterinary Client Experience Specialist

Animal Orthopaedic Clinic of Florida; Gainesville (FL); On-site; USD 23,419 - 30,307; Full time

Benefits offered by this job

Health Insurance

Paid Time Off (PTO)

Paid Holidays

Uniform Allowance

Employee Pet Discount

Four-Day Work Week

Job summary

Animal Orthopaedic Clinic of Florida is seeking a full-time Veterinary Client Service Representative to join our team in Gainesville. This critical position serves as the primary point of contact for clients and referring veterinarians, ensuring effective communication and a welcoming environment.

The ideal candidate will have veterinary client service experience, strong communication skills, and the ability to multitask in a busy setting. Responsibilities include scheduling appointments, maintaining records, processing payments, and supporting the veterinary team to enhance patient care.

We offer a competitive pay range, health insurance, PTO, and additional benefits.

Qualifications

• Minimum of two years of veterinary client service or administrative experience.
• Excellent organizational skills and attention to detail.
• Ability to multitask and handle a fast-paced environment.

Responsibilities

• Create a welcoming environment for clients and patients.
• Schedule appointments and maintain accurate records.
• Process financial transactions and ensure effective communication.

Skills

Verbal communication

Written communication

Organization

Attention to detail

Multitasking

Proficiency with computers

Education

High school diploma or equivalent

Associate's degree or relevant college coursework

Job description

Animal Orthopaedic Clinic of Florida is seeking a full-time Veterinary Client Service Representative to join our team in Gainesville. This critical position serves as the primary point of contact for clients and referring veterinarians, ensuring effective communication and a welcoming environment.

The ideal candidate will have veterinary client service experience, strong communication skills, and the ability to multitask in a busy setting. Responsibilities include scheduling appointments, maintaining records, processing payments, and supporting the veterinary team to enhance patient care.

We offer a competitive pay range, health insurance, PTO, and additional benefits.