Veterinary Client Experience Coordinator

Banfield Pet Hospital; Decatur (AL); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) and Roth

Student Debt Relief for FT DVMs

Paid Time Off and Holidays

Mental Health and Wellbeing Resources

Life Insurance

Disability Insurance

Flex Spending Accounts (FSA)

Health Savings Account (HSA)

Paid Parental Leave

Continuing Education Allowance

Back-Up Child and Elder Care

Family Support Resources

Fertility and Family Building Support

Digital Exercise Therapy

Voluntary Protection Benefits

Legal Plan

Identity Protection

Commuter Benefits

Three Free Pet Wellness Plans

Exclusive Discounts

Job summary

Banfield Pet Hospital is seeking a Client Service Coordinator to drive the flow of clients and pets through the hospital and to maximize the productivity of the veterinary medical team by ensuring smooth communication with associates and clients.

You will coordinate care for patients in a welcoming, efficient environment, encouraging clients to return and refer friends and family while delivering a high level of service.

Qualifications

• Experience in customer service or client coordination is preferred.
• Ability to communicate clearly with clients and hospital staff.
• Strong organizational skills and attention to detail.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Maximize veterinary team productivity by coordinating care and schedules.
• Ensure clear communication with clients and associates at all times.
• Coordinate care to provide a welcoming, efficient patient experience and encourage referrals.

Job description

Banfield Pet Hospital is seeking a Client Service Coordinator to drive the flow of clients and pets through the hospital and to maximize the productivity of the veterinary medical team by ensuring smooth communication with associates and clients.

You will coordinate care for patients in a welcoming, efficient environment, encouraging clients to return and refer friends and family while delivering a high level of service.