Veterinary Client Services Specialist

AmeriVet Veterinary Partners; Forest Grove (OR); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Performance bonuses

401(k) matching

Student loan assistance

Health insurance

Dental insurance

Vision insurance

Life insurance

Mental health resources

Paid time off

Job summary

AmeriVet Veterinary Partners is seeking a front desk/phone coordinator to manage telephone communications, greet clients, and coordinate appointments and records. The role emphasizes professional client interactions, accurate message taking, and collaboration with veterinarians and staff to ensure smooth daily operations.

The position requires strong organizational skills, attention to detail, and a commitment to high standards of client service in a busy veterinary practice environment.

Responsibilities

• Answers incoming telephone calls by the third ring, using proper telephone etiquette.
• Operates a multiple-line telephone system. Answers incoming lines, places callers on hold, transfers calls, and pages staff members.
• Takes and routes messages for veterinarians and staff members.

Job description

AmeriVet Veterinary Partners is seeking a front desk/phone coordinator to manage telephone communications, greet clients, and coordinate appointments and records. The role emphasizes professional client interactions, accurate message taking, and collaboration with veterinarians and staff to ensure smooth daily operations.

The position requires strong organizational skills, attention to detail, and a commitment to high standards of client service in a busy veterinary practice environment.