Veterinary Client Experience Specialist

AmeriVet Veterinary Partners; Toledo (OH); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) matching

Paid time off

Job summary

AmeriVet Veterinary Partners seeks a Client Service Representative to manage appointments, answer calls, and ensure seamless client communication with our veterinary team. The CSR will gather patient information, process payments, and support daily clinic operations while delivering an empathetic, customer-focused experience.

Ideal candidates have a high school diploma, strong communication skills, and familiarity with scheduling software in a fast-paced environment.

Qualifications

• High school diploma or equivalent work experience required.
• Excellent communication and a compassionate, client-focused approach.
• Familiarity with scheduling software and online communication platforms.
• Strong multitasking and organizational abilities in a fast-paced environment.

Responsibilities

• Answer calls and emails promptly with professional service.
• Schedule appointments and manage reminders with accuracy.
• Greet clients and maintain a welcoming reception area.
• Process patient information, payments, and insurance claims.
• Support medical team with efficient client communication.

Skills

Excellent communication

Client-focused service

Scheduling software

Organizational skills

Education

High school diploma or equivalent

Tools

Practice management system

Online scheduling platforms

Job description

AmeriVet Veterinary Partners seeks a Client Service Representative to manage appointments, answer calls, and ensure seamless client communication with our veterinary team. The CSR will gather patient information, process payments, and support daily clinic operations while delivering an empathetic, customer-focused experience.

Ideal candidates have a high school diploma, strong communication skills, and familiarity with scheduling software in a fast-paced environment.