Veterinary Client Services Pro — Growth & Benefits

MedVet Medical & Cancer Centers for Pets; Hilliard (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health benefits

Vision and dental

401k with employer match

Paid Time Off (PTO)

Shift Differentials and On-call Pay

Uniform Allowance

Employee Pet Discounts

Educational Assistance Program

Job summary

MedVet Medical & Cancer Centers for Pets is seeking a Veterinary Client Service Representative in Ohio. You will be the first point of contact, delivering exceptional client service while assisting with hospital organization and medical record processes.

Responsibilities include greeting clients, managing calls, guiding pets to exam rooms, handling payments, and maintaining a tidy lobby. A collaborative, compassionate approach and basic computer skills are essential for success in a fast-paced

Qualifications

• Excellent verbal and written communication skills.
• Ability to multi-task and enter data accurately.
• Compassionate yet professional demeanor.
• General computer competency with MS Word and Excel.

Responsibilities

• Greet and check-in clients.
• Answer telephones and transfer calls.
• Escort clients and their pets to exam rooms.
• Manage medical records, charts, reports and correspondence.
• Discuss payment options and process payments.
• Maintain a neat and clean lobby.

Skills

Verbal communication

Written communication

Customer service

Data entry

Computer literacy

Tools

Microsoft Word

Excel

Job description

MedVet Medical & Cancer Centers for Pets is seeking a Veterinary Client Service Representative in Ohio. You will be the first point of contact, delivering exceptional client service while assisting with hospital organization and medical record processes.

Responsibilities include greeting clients, managing calls, guiding pets to exam rooms, handling payments, and maintaining a tidy lobby. A collaborative, compassionate approach and basic computer skills are essential for success in a fast-paced