Veterinary Client Experience Specialist

MedVet; Dayton (OH); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Competitive benefits

Career growth opportunities

Health insurance

Vision and Dental

HSA/FSA

Job summary

MedVet in Dayton, OH is seeking a Veterinary Client Service Representative to be the first friendly face for clients and their pets. You will manage reception, scheduling, medical records, payments, and convey compassionate care in a fast-paced hospital environment.

Ideal candidates bring excellent communication, data-entry accuracy, and a team-first mindset. Experience in a veterinary setting is preferred. We offer competitive benefits and growth opportunities within a supportive culture.

Qualifications

• Experience handling client interactions in a veterinary setting preferred.
• Knowledge of hospital organization, veterinary terminology, medical records, and financial policies.
• Ability to multi-task and enter data accurately.
• Compassionate and professional demeanor under pressure.

Responsibilities

• Greet and check-in clients.
• Answer telephones and transfer calls.
• Escort clients and their pets to exam rooms.
• Manage medical records, charts, reports and correspondence.
• Discuss payment options and process payments.
• Maintain a neat and clean lobby.

Skills

Communication skills

Multi-tasking

Attention to detail

Team collaboration

Customer service

Computer literacy

Tools

Microsoft Word

Excel

Job description

MedVet in Dayton, OH is seeking a Veterinary Client Service Representative to be the first friendly face for clients and their pets. You will manage reception, scheduling, medical records, payments, and convey compassionate care in a fast-paced hospital environment.

Ideal candidates bring excellent communication, data-entry accuracy, and a team-first mindset. Experience in a veterinary setting is preferred. We offer competitive benefits and growth opportunities within a supportive culture.