Veterinary Client Services Lead — Fast-Paced & Impactful

Urban Veterinary Associates; Westmont (IL); On-site; USD 21,000 - 28,000; Full time

Job summary

Urban Veterinary Associates in Westmont, IL, is seeking an Experienced Veterinary Client Service Coordinator to be the welcoming face of the hospital. If you’re upbeat, organized, and thrive in a busy setting, this full-time role is for you.

You’ll greet clients and their pets, handle high call volume, schedule appointments, maintain records, explain vaccines and treatments, process payments, and help keep the lobby inviting.

Qualifications

• 2+ years client service experience (vet experience = big plus)
• Strong multitasking skills + attention to detail
• A friendly, bubbly personality

Responsibilities

• Welcome clients + pets with energy and professionalism
• Handle high call volume, emails, and texts
• Schedule appointments + manage accurate records
• Communicate clearly about pet care, vaccines, and treatments
• Process payments and keep day-to-day tasks running smoothly
• Keep the lobby clean, organized, and inviting

Skills

Client service

Vet experience

Multitasking

Attention to detail

Friendly personality

Job description

Urban Veterinary Associates in Westmont, IL, is seeking an Experienced Veterinary Client Service Coordinator to be the welcoming face of the hospital. If you’re upbeat, organized, and thrive in a busy setting, this full-time role is for you.

You’ll greet clients and their pets, handle high call volume, schedule appointments, maintain records, explain vaccines and treatments, process payments, and help keep the lobby inviting.