Veterinary Client Experience Lead

VCA Inc.; Jacksonville (FL); On-site; USD 20,664 - 25,747; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Retirement Plans (401(k) and Roth) with company match

Paid Time Off and Holidays

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Job summary

VCA Inc. in Jacksonville, Florida is seeking a Client Service Coordinator to manage the flow of clients and pets in the hospital. This role emphasizes exceptional service and communication, ensuring that clients feel welcomed and their needs are met efficiently.

The ideal candidate will have a high school diploma, relevant experience in customer service, and a strong command of organizational and problem-solving skills. This position may require more than 40 hours per week and offers a competitive salary with comprehensive benefits.

Qualifications

• Minimum 18 years old to perform duties involving exposure to radioactive substances.
• One year related experience in customer service preferred.
• Medical background (veterinary technician, human healthcare, pharmaceutical) preferred.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Maximize productivity of the veterinary medical team.
• Provide exceptional client service at all times.

Skills

Client service orientation

Communication Skills

Problem solving skills

Organizational ability

Mathematical ability

Education

High School Diploma or equivalent

Tools

Word

Excel

Access

Outlook

Job description

VCA Inc. in Jacksonville, Florida is seeking a Client Service Coordinator to manage the flow of clients and pets in the hospital. This role emphasizes exceptional service and communication, ensuring that clients feel welcomed and their needs are met efficiently.

The ideal candidate will have a high school diploma, relevant experience in customer service, and a strong command of organizational and problem-solving skills. This position may require more than 40 hours per week and offers a competitive salary with comprehensive benefits.