Veterinary Client Experience Lead

VCA Inc.; Minnesota; On-site; USD 22,262 - 28,461; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous Retirement Plans (401(k) and Roth) with company match

Paid Time Off and Holidays

Continuing Education Allowance

Three Free Optimum Wellness Plans for Pets

Job summary

VCA Inc. is seeking a Client Service Coordinator to manage client and pet flow in the hospital, ensuring exceptional service delivery. The ideal candidate must maximize productivity by supporting the veterinary team and ensuring a welcoming environment for clients and their pets.

Applicants should possess strong communication and problem-solving skills, along with a passion for animal care. A high school diploma is preferred and experience in customer service is required.

Qualifications

• High School Diploma or equivalent preferred.
• At least 18 years old to perform duties involving radiography.
• One year related experience required with customer service preferred.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Maximize productivity of the veterinary medical team.
• Provide exceptional service to clients and pets.

Skills

Leadership

Customer Focus

Communication skills

Client Service Skills

Problem solving skills

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

VCA Inc. is seeking a Client Service Coordinator to manage client and pet flow in the hospital, ensuring exceptional service delivery. The ideal candidate must maximize productivity by supporting the veterinary team and ensuring a welcoming environment for clients and their pets.

Applicants should possess strong communication and problem-solving skills, along with a passion for animal care. A high school diploma is preferred and experience in customer service is required.