Experienced Veterinary Client Service Coordinator

Urban Veterinary Associates; Westmont (IL); On-site; USD 21,000 - 28,000; Full time

Job summary

Urban Veterinary Associates in Westmont, IL, is seeking an Experienced Veterinary Client Service Coordinator to be the welcoming face of the hospital. If you’re upbeat, organized, and thrive in a busy setting, this full-time role is for you.

You’ll greet clients and their pets, handle high call volume, schedule appointments, maintain records, explain vaccines and treatments, process payments, and help keep the lobby inviting.

Qualifications

• 2+ years client service experience (vet experience = big plus)
• Strong multitasking skills + attention to detail
• A friendly, bubbly personality

Responsibilities

• Welcome clients + pets with energy and professionalism
• Handle high call volume, emails, and texts
• Schedule appointments + manage accurate records
• Communicate clearly about pet care, vaccines, and treatments
• Process payments and keep day-to-day tasks running smoothly
• Keep the lobby clean, organized, and inviting

Skills

Client service

Vet experience

Multitasking

Attention to detail

Friendly personality

Job description

Description

Love pets? Thrive in fast-paced environments? This could be the job for you.

Experienced Veterinary Client Service Coordinator
35 N Cass Ave Westmont, IL 60559 | Full-Time

Why You’ll Love This Role

Be the face of our hospital and the reason clients keep coming back. If you’re upbeat, organized, and love a busy day that flies by—this is your spot.

What You’ll Do

• Welcome clients + pets with energy and professionalism
• Handle high call volume, emails, and texts
• Schedule appointments + manage accurate records
• Communicate clearly about pet care, vaccines, and treatments
• Process payments and keep day-to-day tasks running smoothly
• Keep the lobby clean, organized, and inviting

What You Bring

• 2+ years client service experience (vet experience = big plus)
• Strong multitasking skills + attention to detail
• A friendly, bubbly personality
• Ability to stay calm and efficient in a fast-paced environment

The Reality

• On your feet, moving, multitasking most of the day
• Lifting up to 30 lbs regularly (50 lbs occasionally)
• Working around animals, noise, and a busy clinic atmosphere

Why Join Us?

• Privately owned, growing hospital (your ideas matter!)
• Supportive team + positive culture
• Make a real impact on pets and their people