Veterinary Client Services Pro — Fast-Paced Clinic

The Family Practice for Pets; Cibolo (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

A dedicated animal hospital is seeking a Customer Service Representative to provide exceptional service to pet owners. This full-time role involves multitasking, handling client interactions, scheduling appointments, and maintaining accurate records in our system. Ideal candidates should have at least 3 years of customer service experience and be familiar with basic computer functions. Join us in a fast-paced environment focused on high-quality veterinary care.

Qualifications

• Minimum of 3 years professional customer service experience.
• Ability to manage multiple phone lines and tasks.
• Familiarity with veterinary knowledge is a plus.

Responsibilities

• Schedule appointments using scheduling system.
• Greet clients and assist with inquiries.
• Record transactions to maintain client records.
• Assist clients with payment issues.

Skills

Customer service experience

Multitasking ability

Basic computer functions

Job description

A dedicated animal hospital is seeking a Customer Service Representative to provide exceptional service to pet owners. This full-time role involves multitasking, handling client interactions, scheduling appointments, and maintaining accurate records in our system. Ideal candidates should have at least 3 years of customer service experience and be familiar with basic computer functions. Join us in a fast-paced environment focused on high-quality veterinary care.