Veterinary Client Services & Billing Specialist

Mlahvet; Mount Laurel Township (NJ); Hybrid; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer matching

CE allowance

Generous PTO

Job summary

Mount Laurel Animal Hospital is seeking a Client Service Financial Coordinator to support the hospital's financial operations. This in-person, client-facing role handles invoices, estimates, deposits, and payments, ensuring accurate billing and financial reconciliation.

Strong communication and attention to detail are essential in coordinating with clients, veterinarians, and leadership. The position emphasizes a collaborative, professional environment with opportunities for growth within a

Qualifications

• Experience or education in veterinary technology, accounts receivable, or customer service preferred.
• Knowledge of computerized billing systems (EZYVet preferred).
• Strong computer literacy; proficient in Microsoft.
• Ability to multi-task, prioritize, and adapt to changing needs.
• Strong collaboration and communication skills.
• Client-facing demeanor with a proactive, professional attitude.
• A safety-first mindset with attention to hospital protocols.

Responsibilities

• Process and oversee open/pending client invoices and manage the checkout process.
• Perform daily financial reviews; reconcile treatment estimates and current balances.
• Review and update in-patient charge entries; manage census and reconcile with treatment orders.
• Conduct invoice audits prior to hospital discharges.
• Deliver and review treatment plan estimates with clients; obtain permissions and deposits.
• Serve as the financial point of contact for clients, referring veterinarians, doctors, and leadership.
• Close and reconcile daily financials; prepare deposits for the Financial Supervisor.
• Perform financial audits, manage payment plans, and follow up on accounts receivable.
• Assist clients with third-party billing or financing options.

Skills

Veterinary experience

Accounts receivable

Customer service

Computer literacy

Communication skills

Proactive attitude

Tools

EZYVet

Microsoft Office

Job description

Mount Laurel Animal Hospital is seeking a Client Service Financial Coordinator to support the hospital's financial operations. This in-person, client-facing role handles invoices, estimates, deposits, and payments, ensuring accurate billing and financial reconciliation.

Strong communication and attention to detail are essential in coordinating with clients, veterinarians, and leadership. The position emphasizes a collaborative, professional environment with opportunities for growth within a