Veterinary Front Desk & Client Services Specialist

Mlahvet; Mount Laurel Township (NJ); On-site; USD 24,796 - 33,062; Full time

Job summary

Mlahvet is urgently hiring a Client Service Representative for their Mount Laurel Animal Hospital in New Jersey. This full-time position is perfect for someone who is passionate about client service and thrives in a fast-paced environment, providing essential support to both patients and clients.

You will play a key role in welcoming visitors, managing communications between clients and hospital staff, and ensuring an organized front-desk experience. Experience in client service and a positive, solution-focused mindset are essential.

Qualifications

• At least 1 year of client service experience in reception, phones, or scheduling required.
• Veterinary Hospital experience preferred but not required.
• Comfortable in a high-energy, emotionally dynamic environment.

Responsibilities

• Welcome clients and patients with professionalism, empathy, and efficiency.
• Answer phones, schedule appointments, and respond to client questions.
• Support check-ins, check-outs, financial conversations, and client communication.

Skills

Customer service skills

Strong communication

Organizational skills

Multitasking

Team-oriented approach

Tools

EzyVet

Vet Radar

Job description

Mlahvet is urgently hiring a Client Service Representative for their Mount Laurel Animal Hospital in New Jersey. This full-time position is perfect for someone who is passionate about client service and thrives in a fast-paced environment, providing essential support to both patients and clients.

You will play a key role in welcoming visitors, managing communications between clients and hospital staff, and ensuring an organized front-desk experience. Experience in client service and a positive, solution-focused mindset are essential.