Client Service Financial Coordinator

Mount Laurel Animal Hospital; Mount Laurel Township (NJ); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer matching

CE allowance

Generous PTO policy

Career advancement pathways and mentor

Inclusive work culture

Access to state-of-the-art equipment

On-site events and staff appreciation

Fully equipped staff kitchens and free

Relaxed break areas

On-site CE opportunities and workshops

Employee pet care discounts

Job summary

Mount Laurel Animal Hospital seeks a Client Service Financial Coordinator to support front-end and financial operations in a busy, in-person setting in Mount Laurel, NJ. You will handle client invoices, payments, and balance reconciliations while collaborating with veterinarians and leadership to ensure accurate, friendly service.

The role emphasizes attention to detail, strong communication, and a proactive client-focused approach, with daily interaction across staff and clients.

Qualifications

• Experience or education in veterinary technology, accounts receivable, or customer service preferred.
• Knowledge of EZYVet billing system.
• Strong computer literacy; proficient in Microsoft.
• Ability to multi-task, prioritize, and adapt to changing needs.
• Strong collaboration and communication skills.
• Client-facing demeanor with a proactive, professional attitude.
• A safety-first mindset with attention to hospital protocols.

Responsibilities

• Process and oversee open/pending client invoices and manage the checkout process.
• Perform daily financial reviews; reconcile treatment estimates and current balances.
• Review and update in-patient charge entries; manage census and reconcile with treatment orders.
• Conduct invoice audits prior to hospital discharges.
• Deliver and review treatment plan estimates with clients; obtain permissions and deposits.
• Serve as the financial point of contact for clients, referring veterinarians, doctors, and leadership.
• Close and reconcile daily financials; prepare deposits for the Financial Supervisor.
• Perform financial audits, manage payment plans, and follow up on accounts receivable.
• Assist clients with third-party billing or financing options.

Skills

Client service

Accounts receivable

Communication skills

Microsoft Office

Education

Veterinary technology background

Tools

EZYVet

Billing software

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Mount Laurel, NJ, US

Job Title: Client Service Financial Coordinator

Location: Mount Laurel Animal Hospital – Mount Laurel, NJ

Job Type: Full Time

Salary Range: $20.00 To $23.00 Hourly

About the Job

Mount Laurel Animal Hospital is currently seeking a Client Service Financial Coordinator with a strong background in client service and financial operations. This in-person, client-facing role supports the financial success of our hospital by coordinating all client financial touchpoints, from patient admissions and discharges to daily invoice review and payment reconciliation. This position requires strong critical thinking, attention to detail, and excellent communication skills across all levels of staff and clients.

Responsibilities

• Process and oversee open/pending client invoices and manage the checkout process
• Perform daily financial reviews; reconcile treatment estimates and current balances
• Review and update in-patient charge entries; manage census and reconcile with treatment orders
• Conduct invoice audits prior to hospital discharges
• Deliver and review treatment plan estimates with clients; obtain permissions and deposits
• Serve as the financial point of contact for clients, referring veterinarians, doctors, and leadership
• Close and reconcile daily financials; prepare deposits for the Financial Supervisor
• Perform financial audits, manage payment plans, and follow up on accounts receivable
• Assist clients with third-party billing or financing options

Experience and Education

• Experience or education in veterinary technology, accounts receivable, or customer service preferred
• Knowledge of computerized billing systems (EZYVet preferred)
• Strong computer literacy; proficient in Microsoft
• Ability to multi-task, prioritize, and adapt to changing needs
• Strong collaboration and communication skills
• Client-facing demeanor with a proactive, professional attitude
• A safety-first mindset with attention to hospital protocols

Physical Requirements

• Primarily sedentary office work, including prolonged periods of sitting at a desk and working on a computer.
• Ability to sit, stand, and walk for extended periods as needed throughout the workday.
• May occasionally be exposed to typical veterinary hospital conditions, including animal noise and odors.

Benefits

• Competitive compensation
• Medical, dental, and vision insurance
• 401(k) with employer matching
• Continuing education (CE) allowance
• Generous PTO policy
• Career advancement pathways and mentorship opportunities
• Supportive and inclusive work culture
• Access to state-of-the-art equipment and advanced technologies

Additional Perks

• On-site events and staff appreciation activities throughout the year
• Fully equipped staff kitchens with complimentary snacks and beverages
• Relaxed break areas to recharge during your shift
• On-site CE opportunities and educational workshops
• Employee pet care discounts

Expectations of Conduct:

All of our staff is expected to demonstrate professionalism, dependability, and accountability in all aspects of the role. Candidates should communicate clearly and respectfully, follow hospital policies and medical protocols consistently, maintain accurate documentation, and contribute positively to team culture. A willingness to learn, accept feedback, and support shared hospital goals is essential.

What We Value:

At Mount Laurel Animal Hospital, we strive to BE EPIC: Empowerment, Empathy, Professionalism, Integrity, and Collaboration. We are looking for team members who embody these values each day through compassionate patient care, respectful communication, accountability, and a strong commitment to supporting both their coworkers and the hospital as a whole.

Why Choose Mount Laurel Animal Hospital?

At Mount Laurel Animal Hospital, your skills are valued, your growth is supported, and your work has a direct impact on patient care. We are committed to high-quality medicine, strong nursing support, and continued professional development.

About Us

Mount Laurel Animal Hospital is a fast-growing, privately owned hospital that values professional development and a strong work-life balance. Our team includes over 400 highly trained support staff, including Veterinary Technician Specialists in multiple fields. We offer a collaborative environment supported by leading-edge technology, including MRI, CT, fluoroscopy, and more. Located just outside Philadelphia and within driving distance of NYC and the Jersey Shore, we’re ideally situated for both career and lifestyle.

Our Commitment to Diversity, Equity & Inclusion

Mount Laurel Animal Hospital is proud to be an Equal Employment Opportunity (EEO) Employer. We are committed to fostering a workplace that embraces diversity and maintains a respectful, inclusive environment. Discrimination of any kind is strictly prohibited, and our policies apply to all aspects of employment.

Accommodation Notice

If you require accommodations during the application or interview process, please let us know in the “Want to tell us anything” section of the application. All accommodation requests are confidential and will not impact your candidacy. We are committed to providing an inclusive and accessible hiring experience.

Please note final compensation is influenced by industry experience, schedule, credentials, skills, and applicants’ abilities.