Veterinary Client Service Specialist | Growth & Training

VCA Animal Hospitals, Inc; Village/Town of Mount Kisco (NY); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

401(k)

Paid vacation/sick days

Pet care discounts

Job summary

VCA Mount Kisco seeks an Experienced Client Service Representative for a full-time role. You will be the friendly first contact for pet parents, greeting visitors and guiding them to exam rooms while maintaining a professional, compassionate atmosphere.

You will manage appointments, handle payments, explain services, and support the team with patient records and clinic upkeep. Join a trusted veterinary network offering strong benefits and growth opportunities.

Responsibilities

• Greeting visitors and assisting clients and their pets.
• Answering phones, scheduling and confirming appointments.
• Processing payments and presenting fees to clients.
• Educating clients on products, services, and basic pet care.
• Maintaining medical records, charts, and correspondence.
• Keeping the facility neat and safe for staff and patients.

Job description

VCA Mount Kisco seeks an Experienced Client Service Representative for a full-time role. You will be the friendly first contact for pet parents, greeting visitors and guiding them to exam rooms while maintaining a professional, compassionate atmosphere.

You will manage appointments, handle payments, explain services, and support the team with patient records and clinic upkeep. Join a trusted veterinary network offering strong benefits and growth opportunities.