Veterinary Client Service Specialist

Pet Services of Washington, P.S.; Lancaster (MA); Vor Ort; USD 22.000 - 32.000; Vollzeit

Benefits dieser Stelle

Medical, Dental & Vision insurance

401(k)

Paid parental leave

Free wellness subscriptions (Headspace

Zusammenfassung

VCA Lancaster Animal Hospital in Lancaster, MA, seeks an Experienced Client Service Representative who can greet visitors, answer phones, schedule appointments, and guide clients and their pets to exam rooms. The role involves presenting fees, processing payments, and recommending products and services while educating clients on basic pet care.

Join a team dedicated to compassionate, progressive veterinary care with strong shelter partnerships, training opportunities, and generous employee

Qualifikationen

• 1 year of experience in the veterinary field required.

Aufgaben

• Greeting visitors and guiding clients and their pets to exam rooms.
• Answering phones and scheduling appointments.
• Placing follow-up calls and reaching out to prospective clients.
• Presenting and explaining service fees and processing payments.
• Recommending and explaining products and services, including prescriptions.
• Educating clients on general animal husbandry and non-medical pet care.

Kenntnisse

Customer service

Scheduling

Telephone etiquette

Payments handling

Product recommendations

Client education

Jobbeschreibung

VCA Lancaster Animal Hospital in Lancaster, MA, seeks an Experienced Client Service Representative who can greet visitors, answer phones, schedule appointments, and guide clients and their pets to exam rooms. The role involves presenting fees, processing payments, and recommending products and services while educating clients on basic pet care.

Join a team dedicated to compassionate, progressive veterinary care with strong shelter partnerships, training opportunities, and generous employee