Veterinary Client Service Rep - Growth, Perks & Impact

United Veterinary Care

Richmond (VA)

On-site

USD 19,000 - 25,000

Full time

6 days ago
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Benefits offered by this job

Health, Dental & Vision
401K Match
Life Insurance
Short-Term Disability
Employee Assistance Program
FSA/HSA options
Fertility & Family Support
Pet Care Discounts
Paid Time Off
DailyPay

Job summary

United Veterinary Care partner hospital in Richmond, VA is seeking a full-time Client Service Rep to be the friendly face and reliable support behind our surgical and dental team. This in-person role involves greeting clients, scheduling, payments, and patient records in a fast-paced environment.

Training provided for surgeries and anesthetic risks; you’ll contribute to a busy clinic while delivering excellent client service and teamwork.

Qualifications

  • Ability to greet clients and manage front-desk duties in a veterinary setting.
  • Proficiency in scheduling appointments and answering phones under pressure.
  • Comfort with processing payments and maintaining client records.
  • Willingness to assist with bloodwork and chart updates.
  • Esteem for teamwork in a busy clinic.

Responsibilities

  • Greet clients, schedule appointments, and answer phones.
  • Explain surgeries and anesthetic risks, with training provided.
  • Handle payments and maintain client records accurately.
  • Run bloodwork and update patient charts.
  • Assist with intakes, discharges, laundry, cleaning, and animal restraint when needed.

Skills

Client greeting
Scheduling
Phone handling
Payments
Records management
Bloodwork
Animal restraint
Teamwork

Tools

EMR systems

Job description

United Veterinary Care partner hospital in Richmond, VA is seeking a full-time Client Service Rep to be the friendly face and reliable support behind our surgical and dental team. This in-person role involves greeting clients, scheduling, payments, and patient records in a fast-paced environment.

Training provided for surgeries and anesthetic risks; you’ll contribute to a busy clinic while delivering excellent client service and teamwork.

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