Veterinary Client Experience Specialist (Part-Time)

Pet Services of Washington, P.S.; United States; On-site; USD 28,000 - 30,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation

Paid sick days

401(k)

Pet discounts

Job summary

VCA Animal Medical Center is seeking a part-time Client Service Representative to join our team. You’ll be the face of the practice, greeting visitors, answering calls, scheduling appointments and guiding clients and their pets to exam rooms.

We offer competitive hourly pay ($20.00–$22.00) based on experience, with benefits including medical, dental, vision, paid time off, and discounts on pet care as part of our team.

Qualifications

• Experience as a Client Service Representative or similar role.
• Excellent customer service and communication skills.
• Ability to schedule appointments and manage front-desk duties.

Responsibilities

• Greet visitors, answer phones, and guide clients and pets to exam rooms.
• Schedule and confirm appointments.
• Make outbound follow-up calls and reach out to prospective clients.
• Explain fees and process payments.
• Recommend and assist with products and services, including prescriptions.
• Educate clients on basic pet care and husbandry.
• Manage medical records and maintain a neat facility.

Skills

Customer service

Communication

Scheduling

Job description

VCA Animal Medical Center is seeking a part-time Client Service Representative to join our team. You’ll be the face of the practice, greeting visitors, answering calls, scheduling appointments and guiding clients and their pets to exam rooms.

We offer competitive hourly pay ($20.00–$22.00) based on experience, with benefits including medical, dental, vision, paid time off, and discounts on pet care as part of our team.