Pet-First Client Care Specialist (Part-Time)

VCA Animal Hospitals; Calabash (NC); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid vacation/sick days

401(k)

Employee pet discounts

Job summary

VCA Animal Hospitals is seeking a part-time Client Service Representative to join our GP veterinary hospital team. The role focuses on delivering exceptional client and patient experience in a fast-paced setting.

The position requires friendly, professional service, efficient appointment scheduling, and accurate handling of payments. We value teamwork, reliability, and a compassionate approach to animal care. Equal opportunity employer.

Qualifications

• Experience in client-facing veterinary or healthcare settings preferred.
• Ability to greet visitors, manage phones, and guide clients and pets to examination rooms.
• Strong communication and organizational skills.

Responsibilities

• Greet clients and pets; answer phones and inquiries.
• Schedule and confirm appointments; manage reminders.
• Explain fees and process payments; assist with product recommendations.
• Maintain medical records and clinic cleanliness; assist team as needed.

Skills

Customer service

Phone etiquette

Scheduling

Teamwork

Job description

VCA Animal Hospitals is seeking a part-time Client Service Representative to join our GP veterinary hospital team. The role focuses on delivering exceptional client and patient experience in a fast-paced setting.

The position requires friendly, professional service, efficient appointment scheduling, and accurate handling of payments. We value teamwork, reliability, and a compassionate approach to animal care. Equal opportunity employer.