Veterinary Client Experience Specialist - Part Time

MedVet; Chicago (IL); On-site; USD 22,000 - 30,000; Part time

Job summary

MedVet in Chicago is seeking a Veterinary Client Service Representative for part-time days to greet clients, manage scheduling, and ensure a smooth MedVet experience. You will handle client communications, medical records coordination, and payment processing while maintaining a compassionate, professional presence in a fast-paced hospital environment.

Experience in a veterinary setting preferred, with ability to work collaboratively with doctors and staff; strong data-entry skills; proficiency

Qualifications

• Strong client service and communication skills.
• Ability to multitask and enter data accurately.
• Knowledge of hospital operations and veterinary terminology.
• Experience with Microsoft Word and Excel.
• Comfort with processing payments and options.
• Team player with compassionate yet professional demeanor.

Responsibilities

• Greet and check-in clients
• Answer telephones and transfer calls
• Escort clients and their pets to exam rooms
• Manage medical records, charts, reports and correspondence
• Discuss payment options and process payments
• Maintain a neat and clean lobby

Skills

Client service

Communication

Multitasking

Data entry

Payments processing

Teamwork

Tools

Microsoft Word

Excel

Job description

MedVet in Chicago is seeking a Veterinary Client Service Representative for part-time days to greet clients, manage scheduling, and ensure a smooth MedVet experience. You will handle client communications, medical records coordination, and payment processing while maintaining a compassionate, professional presence in a fast-paced hospital environment.

Experience in a veterinary setting preferred, with ability to work collaboratively with doctors and staff; strong data-entry skills; proficiency