Veterinary Client Service Representative - Part Time

MedVet; Chicago (IL); On-site; USD 22,000 - 30,000; Part time

Job summary

MedVet in Chicago is seeking a Veterinary Client Service Representative for part-time days to greet clients, manage scheduling, and ensure a smooth MedVet experience. You will handle client communications, medical records coordination, and payment processing while maintaining a compassionate, professional presence in a fast-paced hospital environment.

Experience in a veterinary setting preferred, with ability to work collaboratively with doctors and staff; strong data-entry skills; proficiency

Qualifications

• Strong client service and communication skills.
• Ability to multitask and enter data accurately.
• Knowledge of hospital operations and veterinary terminology.
• Experience with Microsoft Word and Excel.
• Comfort with processing payments and options.
• Team player with compassionate yet professional demeanor.

Responsibilities

• Greet and check-in clients
• Answer telephones and transfer calls
• Escort clients and their pets to exam rooms
• Manage medical records, charts, reports and correspondence
• Discuss payment options and process payments
• Maintain a neat and clean lobby

Skills

Client service

Communication

Multitasking

Data entry

Payments processing

Teamwork

Tools

Microsoft Word

Excel

Job description

Description

MedVetis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patientsreceive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology, and so much more! We are looking for collaborative and driven people to join our clinical team.

Description

MedVetis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patientsreceive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology, and so much more! We are looking for collaborative and driven people to join our clinical team. We thrive on people living out our core values of Teamwork, Leadership and Compassion to get their job done. Use your passion to drive theMedVetexperience for our clients and patients, as well as your teammates.

We are looking for:

Veterinary Client Service Representative - Part Time Days

Initial Hiring Range: $16-$22/hour based on skillset and experience

Our Client Service Representatives have the first interaction with our clients providing superior service to ensure client interactions are facilitated smoothly, compassionately and effectively throughout their MedVet Experience. This role requires practical knowledge of hospital organization, services, veterinary terminology, medical records and financial policies/transactions. The ability to multi-task and enter data accurately is crucial for success in this position. This individual must always maintain a compassionate yet professional composure.

What you’ll do:

• Greet and check-in clients
• Answer telephones and transfer calls
• Escort clients and their pets to exam rooms
• Manage medical records, charts, reports and correspondence
• Discuss payment options and process payments
• Maintain a neat and clean lobby

Who you are:

• Ability to remain composed in stressful and emotional situations
• Excellent verbal and written communication skills
• Excellent client service skills and phone etiquette
• Attention to detail, self-motivated and the ability to work successfully as part of a team and autonomously
• Sense of urgency within a fast-paced environment
• Some flexibility with work hours and able to work additional hours when necessary
• Critical thinking skills and ability to anticipate needs inter & intra-departmentally
• General computer competency required including Microsoft Word and Excel
• Previous experience in veterinary setting (preferred)