Veterinary Client Services Specialist

MedVet; Meridian (ID); In loco; USD 19.000 - 25.000; Tempo pieno

Descrizione del lavoro

MedVet is seeking a Veterinary Client Service Representative to join our emergency and specialty team in a fast-paced setting. You will be the first point of contact for clients, ensuring compassionate service and accurate data entry for medical records.

Responsibilities include greeting clients, answering calls, escorting pets to exam rooms, handling payments, and maintaining a clean lobby. Prior veterinary experience is preferred, with a strong focus on teamwork and professional communication.

Competenze

• Experience in a veterinary setting or a medical environment preferred.
• Ability to stay composed and professional in stressful situations.
• Excellent verbal and written communication skills.
• Attention to detail and data entry accuracy for medical records.

Mansioni

• Greet and check-in clients.
• Answer telephones and transfer calls.
• Escort clients and their pets to exam rooms.
• Manage medical records, charts, reports and correspondence.
• Discuss payment options and process payments.
• Maintain a neat and clean lobby.

Conoscenze

Communication

Customer service

Phone etiquette

Attention to detail

Teamwork

Autonomy

Calm under pressure

Flexibility

Critical thinking

Veterinary experience

Strumenti

Microsoft Word

Excel

Descrizione del lavoro

MedVet is seeking a Veterinary Client Service Representative to join our emergency and specialty team in a fast-paced setting. You will be the first point of contact for clients, ensuring compassionate service and accurate data entry for medical records.

Responsibilities include greeting clients, answering calls, escorting pets to exam rooms, handling payments, and maintaining a clean lobby. Prior veterinary experience is preferred, with a strong focus on teamwork and professional communication.