Veterinary Client Experience Specialist - Part Time Evenings

MedVet Medical & Cancer Centers for Pets; Chicago (IL); Presencial; USD 22.000 - 30.000; Tempo parcial

Resumo da vaga

MedVet Medical & Cancer Centers for Pets is seeking a collaborative Client Service Representative for evening shifts. You will greet clients, manage calls, assist with exam-room routing, and handle payments in a busy veterinary setting. Prior veterinary exposure is preferred.

Role emphasizes compassion, professional composure, and strong data-entry skills in a client-centered environment with a focus on service excellence.

Qualificações

• Ability to provide friendly, professional client service in a fast-paced env.
• Strong verbal and written communication.
• Comfort with multitasking and handling multiple client needs.
• Team-oriented with initiative and reliability.
• Accurate data entry and basic computer skills.
• Proficiency in MS Word and Excel for records and billing.

Responsabilidades

• Greet and check-in clients.
• Answer phones and transfer calls.
• Escort clients and their pets to exam rooms.
• Manage medical records, charts, and correspondence.
• Discuss payment options and process payments.
• Maintain a neat, clean lobby.

Conhecimentos

Customer service

Communication

Multitasking

Teamwork

Data entry

Microsoft Word

Excel

Professional composure

Descrição da vaga

MedVet Medical & Cancer Centers for Pets is seeking a collaborative Client Service Representative for evening shifts. You will greet clients, manage calls, assist with exam-room routing, and handle payments in a busy veterinary setting. Prior veterinary exposure is preferred.

Role emphasizes compassion, professional composure, and strong data-entry skills in a client-centered environment with a focus on service excellence.