Veterinary Client Services Specialist

MedVet Medical & Cancer Centers for Pets; Chicago (IL); In loco; USD 21.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Career growth opportunities

Comprehensive health benefits

Vision and dental coverage

HSA/FSA

401k with employer match

Paid time off (PTO)

Shift differentials and on-call pay

Uniform allowance

Employee pet discounts

Short/long-term disability insurance

Continuing education assistance

Descrizione del lavoro

MedVet Medical & Cancer Centers for Pets seeks a Veterinary Client Service Representative to provide exceptional client interactions and seamless hospital check-in. You will manage appointments, assist with payments, and support teams across the clinic in a fast-paced setting.

The role emphasizes compassionate communication, accurate data entry, and teamwork to deliver a positive MedVet experience for clients and their pets.

Competenze

• Must provide compassionate, professional client interactions.
• Experience with medical records terminology is a plus.
• Ability to navigate a fast-paced veterinary front desk environment.

Mansioni

• Greet and check-in clients
• Answer telephones and transfer calls
• Escort clients and their pets to exam rooms
• Manage medical records, charts, reports and correspondence
• Discuss payment options and process payments
• Maintain a neat and clean lobby

Conoscenze

Verbal communication

Written communication

Customer service

Attention to detail

Teamwork

Calm under pressure

Multitasking

Data entry

Strumenti

Microsoft Word

Microsoft Excel

Descrizione del lavoro

MedVet Medical & Cancer Centers for Pets seeks a Veterinary Client Service Representative to provide exceptional client interactions and seamless hospital check-in. You will manage appointments, assist with payments, and support teams across the clinic in a fast-paced setting.

The role emphasizes compassionate communication, accurate data entry, and teamwork to deliver a positive MedVet experience for clients and their pets.