Veterinary Client Experience Specialist

Evolution Veterinary Specialists, Inc.; Lakewood (CO); Vor Ort; USD 26.174 - 30.307; Vollzeit

Benefits dieser Stelle

Long-Term / Short-Term Disability

Life / ADD Insurance

401k Matching

Continuing Education

Zusammenfassung

Evolution Veterinary Specialists, Inc. is looking for a Client Service Representative (CSR) to provide exceptional client service and manage relationships at their veterinary hospital. This role requires strong communication skills and experience in a fast-paced setting, ideally with veterinary exposure.

The CSR will handle appointments, manage financial transactions, and support both clients and the hospital's front office operations, ensuring a welcoming environment for all visitors.

Qualifikationen

• 1-2+ years of customer service experience in a fast-paced office setting.
• Strongly preferred: 2+ years experience in a Veterinary ER hospital/clinic.

Aufgaben

• Schedule appointments and input incoming ER clients into the EzyVet system.
• Answer telephones and handle calls using a multi-line phone system.
• Accurately manage financial transactions including taking payments.

Kenntnisse

Customer service

Communication skills

Time-management

Computer skills

Ausbildung

High School Diploma or GED

Jobbeschreibung

Evolution Veterinary Specialists, Inc. is looking for a Client Service Representative (CSR) to provide exceptional client service and manage relationships at their veterinary hospital. This role requires strong communication skills and experience in a fast-paced setting, ideally with veterinary exposure.

The CSR will handle appointments, manage financial transactions, and support both clients and the hospital's front office operations, ensuring a welcoming environment for all visitors.