Veterinary Receptionist - Gainesville. FL

Nwoaksvet; Gainesville (FL); On-site; USD 23,419 - 28,929; Full time

Benefits offered by this job

401(k) matching

Health Insurance

Tuition Support Program

Flexible Spending Account

Sick Time / Paid Time Off

Team Rewards Bonus Program

Continuing education allowance

Job summary

Northwood Oaks Veterinary Hospital in Gainesville, FL is hiring a Veterinary Receptionist. This full-time role requires an experienced, organized individual passionate about providing excellent client care in a fast-paced environment.

Your responsibilities will include welcoming clients, handling check-ins and check-outs, scheduling appointments, and maintaining records. Join our team and help make a difference in the lives of pets and their owners!

Qualifications

• 1–2 years of experience in a veterinary hospital is required.
• Familiarity with veterinary terminology and products is a must.
• Excellent customer service and communication skills are essential.

Responsibilities

• Welcome clients and patients professionally.
• Manage appointments and multi-line phone system.
• Process payments and maintain medical records.

Skills

Veterinary hospital experience

Customer service

Communication skills

Organization

Multitasking

Problem-solving

Tools

Avimark Software

Job description

Veterinary Receptionist - Gainesville. FL

Northwood Oaks Veterinary Hospital is Hiring a Veterinary Receptionist!

Role: Experienced Veterinary Receptionist
Status: Full-time
Salary: $17.00–$21.00 per hour, based on experience
Schedule: Monday‑Saturday. 1‑2 days off per week. Shifts are usually from 7:20 am – 4:30 pm or 5 pm. Or 8:30 am – 6:30 pm. Saturdays are 7:45 am – 2:30 pm

Looking for a Veterinary Receptionist Role Where You Can Make a Difference Every Day?

Northwood Oaks Veterinary Hospital is looking for a friendly, organized, and compassionate Veterinary Receptionist to join our growing team in Gainesville, FL. As the first point of contact for our clients and patients, you'll help create an exceptional experience while keeping our busy hospital running smoothly.

We're proud to provide outstanding veterinary medicine and exceptional client service, and we're looking for someone who thrives in a fast‑paced environment, enjoys building relationships, and is passionate about helping both people and pets. While this role is primarily front‑desk focused, you'll also have opportunities to support our medical team with basic exam‑room duties when needed.

What You'll Do

• Welcome clients and patients with warmth and professionalism
• Manage check‑in, check‑out, appointment scheduling, and a multi‑line phone system
• Answer client questions regarding appointments, medications, and general pet care
• Process payments and maintain accurate client and patient records
• Coordinate patient flow with veterinarians and technicians
• Bring patients into exam rooms and obtain medical histories
• Safely restrain patients for examinations and sample collection
• Prepare vaccines, assist with laboratory work, and maintain clean, organized exam rooms

Qualifications

• Minimum of 1–2 years of veterinary hospital experience
• Familiarity with veterinary terminology and common veterinary products
• Experience with veterinary software such as Avimark preferred
• Excellent customer service and communication skills
• Strong organizational, multitasking, and conflict‑resolution abilities
• Ability to work efficiently in a fast‑paced environment
• Ability to lift up to 40 pounds and stand for extended periods
• Positive attitude and commitment to exceptional client care

Benefits

• Collaborative team that supports one another
• Opportunities to expand your skills beyond the front desk
• Leadership invested in your professional development
• A positive workplace where teamwork and compassion come first
• Meaningful work helping pets and the people who love them
• Flexible approach to compensation that reflects your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full‑time only)
• 529 Savings Plan
• Tuition Support Program (full‑time only)
• Health Insurance, including medical, dental, and vision (full‑time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long‑term disability, legal plan, and employee, spouse, and child‑dependent life insurance (full‑time only)
• Up to three weeks of full pay for the birth or adoption of a child (full‑time employees only; available after one year of service)
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Quarterly Team Rewards Bonus Program
• Continuing education allowance
• Six paid holidays (full‑time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

If you're looking for a rewarding career where you can build lasting relationships with clients, support exceptional patient care, and be part of a collaborative veterinary team, we'd love to hear from you. Apply today and discover why Northwood Oaks Veterinary Hospital is a great place to grow your career!

Diversity, equity, and inclusion are core values at Northwood Oaks Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.