Veterinary Client Experience Specialist

VCA Animal Hospitals; Fountain Valley (CA); On-site; USD 27,552 - 33,751; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid vacation

Employee pet discounts

Job summary

VCA Animal Hospitals is looking for an experienced Client Service Representative to join their team in Fountain Valley, California. This role focuses on delivering exceptional service to pets and their owners, including greeting clients, scheduling appointments, and managing medical records.

Compensation is between $20.00 and $24.50 per hour, with a comprehensive benefits package including medical and dental coverage, paid vacation, and employee pet discounts.

Qualifications

• Experience in a client service role preferred.
• Strong communication skills.
• Ability to manage multiple priorities.

Responsibilities

• Greeting clients and guiding them to exam rooms.
• Scheduling and confirming appointments.
• Managing medical records and processing payments.
• Ensuring cleanliness of the facility.

Job description

VCA Animal Hospitals is looking for an experienced Client Service Representative to join their team in Fountain Valley, California. This role focuses on delivering exceptional service to pets and their owners, including greeting clients, scheduling appointments, and managing medical records.

Compensation is between $20.00 and $24.50 per hour, with a comprehensive benefits package including medical and dental coverage, paid vacation, and employee pet discounts.