Veterinary Client Experience Specialist

VCA Inc.; Los Angeles (CA); On-site; USD 23,322 - 29,797; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous Retirement Plans with company match

Paid Time Off and Holidays

Mental Health and Wellbeing Resources

Continuing Education Allowance

Job summary

VCA Inc. in Los Angeles is looking for a client service-oriented role with significant responsibilities in the veterinary field. Candidates will actively recruit clients, provide excellent service, and manage hospital finances.

The ideal candidate will have a strong background in customer service, be a multi-tasker, and demonstrate excellent communication skills. The position offers an hourly pay range of $16.93 to $21.63, based on experience and education.

Qualifications

• Must be at least 18 years old to perform duties involving radiography.
• One year related experience required, customer service preferred.
• Medical background with medical terminology training is preferred.

Responsibilities

• Actively recruit new clients by promoting hospital services.
• Provide exceptional service to clients and pets.
• Manage finances and maintain accurate balances.

Skills

Customer Service Skills

Communication Skills

Multi-tasking

Problem Solving Skills

Leadership

Education

High School Diploma or equivalent

Tools

Microsoft Word

Excel

Access

Outlook

Job description

VCA Inc. in Los Angeles is looking for a client service-oriented role with significant responsibilities in the veterinary field. Candidates will actively recruit clients, provide excellent service, and manage hospital finances.

The ideal candidate will have a strong background in customer service, be a multi-tasker, and demonstrate excellent communication skills. The position offers an hourly pay range of $16.93 to $21.63, based on experience and education.