Veterinary Client Experience Coordinator

Banfield Pet Hospital; Aurora (OH); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health Insurance

401(k) and Roth match

Student Debt Relief Program

Paid Time Off

Job summary

Banfield Pet Hospital is seeking a Client Service Coordinator in Ohio to manage the flow of clients and pets, support the veterinary team, and maintain a welcoming environment. You will foster strong communication with clients and staff to ensure smooth daily operations.

The role emphasizes customer service, coordination, and teamwork to promote repeat visits and referrals as part of Banfield's client experience.

Qualifications

• Experience delivering high-quality customer service in a fast-paced environment.
• Strong verbal and written communication with clients and team members.

Responsibilities

• Drives the flow of clients and pets through the hospital.
• Maximizes productivity of the veterinary team by efficient scheduling and care coordination.
• Ensures clear communication with associates and clients.
• Coordinates care of clients and pets in a welcoming, efficient manner.

Skills

Customer service

Communication

Multitasking

Job description

Banfield Pet Hospital is seeking a Client Service Coordinator in Ohio to manage the flow of clients and pets, support the veterinary team, and maintain a welcoming environment. You will foster strong communication with clients and staff to ensure smooth daily operations.

The role emphasizes customer service, coordination, and teamwork to promote repeat visits and referrals as part of Banfield's client experience.