Veterinary Client Experience Coordinator

Banfield Pet Hospital; Cleveland (OH); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Medical insurance

Retirement plan

Student debt relief program for full‑l

Paid time off and holidays

Mental health resources

Disability insurance

Flexible spending accounts

Job summary

Banfield Pet Hospital is seeking a Client Service Coordinator to drive the flow of clients and pets through the hospital and coordinate care with the veterinary team. This role focuses on friendly, efficient service and strong communication with clients and staff.

The position emphasizes improving client experience and encouraging return visits and referrals, with pay in the hourly range and comprehensive benefits.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Maximize productivity of the veterinary medical team by coordinating care.
• Ensure clear communication with associates and clients.

Job description

Banfield Pet Hospital is seeking a Client Service Coordinator to drive the flow of clients and pets through the hospital and coordinate care with the veterinary team. This role focuses on friendly, efficient service and strong communication with clients and staff.

The position emphasizes improving client experience and encouraging return visits and referrals, with pay in the hourly range and comprehensive benefits.