Veterinary Client Concierge | Front Desk & Scheduling

Pet Services of Washington, P.S.; Mount Juliet (TN); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Pet discounts

Health insurance

401(k) plan

Paid time off

Job summary

VCA Animal Care of Center of Mt. Juliet is seeking a FT Client Service Representative to join the team. Daily duties include answering the phone, scheduling appointments, email, positive client interactions, medical record review and supporting the daily operations of the practice in conjunction with the rest of the team.

Must be able to lift 40 lbs with ease and be available to work rotating Saturdays. We offer a comprehensive benefits package including medical, dental, vision and paid time

Qualifications

• Answering the phone and scheduling appointments.
• Email communication with clients and positive interactions.
• Reviewing medical records and supporting daily operations.

Responsibilities

• Answer phone and schedule appointments.
• Maintain positive client interactions.
• Review medical records and support daily operations.
• Assist team during busy periods and emergencies.

Skills

Phone etiquette

Scheduling appointments

Email correspondence

Client service

Education

High school diploma or equivalent

Tools

MS Office

Job description

VCA Animal Care of Center of Mt. Juliet is seeking a FT Client Service Representative to join the team. Daily duties include answering the phone, scheduling appointments, email, positive client interactions, medical record review and supporting the daily operations of the practice in conjunction with the rest of the team.

Must be able to lift 40 lbs with ease and be available to work rotating Saturdays. We offer a comprehensive benefits package including medical, dental, vision and paid time