Veterinary Front Desk Specialist — Client Care Pro

Talentify; Clarksville (TN); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Employee pet care discounts

Growth opportunities

Hands-on veterinary experience

Team environment

Fast-paced work environment

Job summary

Eastview Veterinary Clinic in Clarksville, TN is seeking a dependable Customer Service Representative to join our fast-paced front desk team. You will greet clients, manage the lobby, handle phones and emails, check patients in/out, and support veterinarians with smooth clinic flow.

Ideal candidates have excellent communication, thrive under pressure, and bring veterinary or medical office experience. Training is provided for our clinic software, and benefits include employee pet care discounts

Qualifications

• Must have veterinary or medical office experience.
• Strong communication and multitasking abilities.
• Reliable, motivated and eager to learn.
• Ability to stay professional in stressful situations.

Responsibilities

• Greet clients and patients with professionalism and compassion.
• Manage a high-volume front desk and lobby flow.
• Answer phones, emails, and client communications.
• Check patients in and out accurately.
• Review vaccine records and educate on preventive care.
• Process payments and maintain accurate records.
• Coordinate with doctors and medical staff to maintain efficiency.
• Support end-of-day closing duties and keep front lobby clean.

Skills

Communication

Multitasking

Teamwork

Attention to detail

Professionalism

Reliability

Under pressure

Tools

Veterinary software

Job description

Eastview Veterinary Clinic in Clarksville, TN is seeking a dependable Customer Service Representative to join our fast-paced front desk team. You will greet clients, manage the lobby, handle phones and emails, check patients in/out, and support veterinarians with smooth clinic flow.

Ideal candidates have excellent communication, thrive under pressure, and bring veterinary or medical office experience. Training is provided for our clinic software, and benefits include employee pet care discounts