Client Service Representative

Pet Services of Washington, P.S.; Mount Juliet (TN); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Pet discounts

Health insurance

401(k) plan

Paid time off

Job summary

VCA Animal Care of Center of Mt. Juliet is seeking a FT Client Service Representative to join the team. Daily duties include answering the phone, scheduling appointments, email, positive client interactions, medical record review and supporting the daily operations of the practice in conjunction with the rest of the team.

Must be able to lift 40 lbs with ease and be available to work rotating Saturdays. We offer a comprehensive benefits package including medical, dental, vision and paid time

Qualifications

• Answering the phone and scheduling appointments.
• Email communication with clients and positive interactions.
• Reviewing medical records and supporting daily operations.

Responsibilities

• Answer phone and schedule appointments.
• Maintain positive client interactions.
• Review medical records and support daily operations.
• Assist team during busy periods and emergencies.

Skills

Phone etiquette

Scheduling appointments

Email correspondence

Client service

Education

High school diploma or equivalent

Tools

MS Office

Job description

VCA Animal Care of Center of Mt. Juliet is seeking a FT Client Service Representative to join the team.

Daily duties include but are not limited to: answering the phone, scheduling appointments, email, positive client interactions, medical record review and supporting the daily operations of the practice in conjunction with the rest of the team. Must be able to lift 40 lbs with ease. Must be available to work rotating Saturdays.

Benefits

• Pet discount, health/vision/dental insurance, 401k, and paid time off are just some of the benefits available.
• We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

We are proud to be an Equal Opportunity Employer. For a complete EEO statement please see our career page at vcacareers.com.