Veterinary Client Concierge — Four‑Day Week, Growth & Perks

NVA General Practice; Belmont (MI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

401(k) Plan

Health Savings Account

Paid Time Off

Employee Discounts

Uniform Allowance

4-Day Week

Job summary

Great Lakes Hospital for Animals in Belmont, Michigan is seeking a Client Service Representative who thrives in a fast-paced, team‑oriented environment. You will help clients feel welcomed, informed, and supported while keeping communication and patient flow moving.

The role offers full-time and part-time schedules, with a four-day workweek for some shifts. You will answer phones, schedule appointments, process payments, and coordinate between clients and the medical team to ensure smooth clinic

Qualifications

• Experience in veterinary medicine or medical reception is a plus.
• Strong communication and organization skills.
• Ability to manage multiple priorities in a busy environment.

Responsibilities

• Welcome clients and patients to the hospital.
• Answer phones, texts, and other client communications.
• Schedule appointments and determine next steps.

Skills

Customer service

Communication

Multitasking

Teamwork

Calm under pressure

Job description

Great Lakes Hospital for Animals in Belmont, Michigan is seeking a Client Service Representative who thrives in a fast-paced, team‑oriented environment. You will help clients feel welcomed, informed, and supported while keeping communication and patient flow moving.

The role offers full-time and part-time schedules, with a four-day workweek for some shifts. You will answer phones, schedule appointments, process payments, and coordinate between clients and the medical team to ensure smooth clinic