Veterinary Client Care Specialist

Amerivet; Anaheim (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

Amerivet in Anaheim, CA is seeking a compassionate Client Service Representative to manage front-desk duties, greet clients, schedule appointments, admit and discharge patients, and handle payments with professionalism and empathy.

You will answer calls, relay messages to veterinarians, maintain client records, coordinate with staff, and promote hospital services while delivering a warm, welcoming experience.

Qualifications

• Experience handling calls and scheduling appointments.
• Ability to communicate clearly with clients and staff.
• Empathy and professional demeanor in all interactions.

Responsibilities

• Answers incoming calls with proper etiquette and routes messages.
• Greet clients, admit and discharge patients, and manage appointments.
• Maintain client records and process payments accurately.
• Relay information between clients and veterinarians and staff.
• Promote hospital services and educate clients on care and vaccination policies.
• Ensure front-desk operations run smoothly and on schedule.

Skills

Phone etiquette

Active listening

Customer service

Multitasking

Job description

Amerivet in Anaheim, CA is seeking a compassionate Client Service Representative to manage front-desk duties, greet clients, schedule appointments, admit and discharge patients, and handle payments with professionalism and empathy.

You will answer calls, relay messages to veterinarians, maintain client records, coordinate with staff, and promote hospital services while delivering a warm, welcoming experience.