Veterinary Client Care Coordinator — Neurology & Oncology

COVE Animal Health; Middletown (CT); Sur place; USD 29 000 - 34 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

401(k) with employer match and vesting

Paid time off

Paid holidays

Continuing education opportunities

Uniform allowance

Pet care discount up to 75%

Mental health services

Résumé du poste

Pieper Memorial Veterinary Center in Middletown, CT is seeking a Client Care Coordinator to support Neurology and Oncology departments. This full-time role focuses on coordinating appointments, guiding clients, and delivering exceptional service throughout the patient care journey.

You will work with specialists and support teams to ensure clear communication and a positive client experience, joining a collaborative, growth-minded veterinary center.

Qualifications

• Previous customer service experience required.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Ability to remain professional and compassionate in emotionally sensitive situations.
• Strong attention to detail and accuracy.
• Ability to work both independently and collaboratively.
• Comfortable working with scheduling systems, medical records, and administrative responsibilities.
• Commitment to providing exceptional client service.

Responsabilités

• Coordinate appointments for neurology and oncology services.
• Manage communication between clients, technicians, and specialists.
• Provide exceptional client service and guidance throughout the care journey.
• Ensure a smooth experience for patients and their families.

Connaissances

Customer service

Communication

Organization

Compassion

Attention to detail

Teamwork

Scheduling systems

Client service excellence

Outils

EzyVet

SmartFlow

Description du poste

Pieper Memorial Veterinary Center in Middletown, CT is seeking a Client Care Coordinator to support Neurology and Oncology departments. This full-time role focuses on coordinating appointments, guiding clients, and delivering exceptional service throughout the patient care journey.

You will work with specialists and support teams to ensure clear communication and a positive client experience, joining a collaborative, growth-minded veterinary center.