Neurology & Oncology Client Care Coordinator

Pieper Veterinary; Middletown (CT); On-site; USD 29,000 - 34,000; Full time

Job summary

Pieper Memorial Veterinary Center in Middletown, CT is seeking a compassionate Client Care Coordinator to support its Neurology and Oncology departments. You will coordinate appointments, manage communications, and ensure a smooth patient journey for families navigating complex care paths.

Join a collaborative team in a specialty/split role, where you’ll work with veterinarians, technicians, and clients to deliver exceptional service and organize two busy specialty services for pets with complex

Qualifications

• Previous customer service experience required.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Ability to remain professional and compassionate in emotionally sensitive situations.
• Strong attention to detail and accuracy.
• Ability to work both independently and collaboratively.
• Comfortable working with scheduling systems, medical records, and administrative responsibilities.
• Commitment to providing exceptional client service.

Responsibilities

• Coordinate appointments between specialists, technicians and clients.
• Manage scheduling systems and medical records.
• Provide exceptional client service with empathy and professionalism.
• Support Neurology and Oncology departments and ensure smooth patient flow.

Skills

Customer service

Communication skills

Organizational skills

Compassionate care

Attention to detail

Teamwork

Job description

Pieper Memorial Veterinary Center in Middletown, CT is seeking a compassionate Client Care Coordinator to support its Neurology and Oncology departments. You will coordinate appointments, manage communications, and ensure a smooth patient journey for families navigating complex care paths.

Join a collaborative team in a specialty/split role, where you’ll work with veterinarians, technicians, and clients to deliver exceptional service and organize two busy specialty services for pets with complex